Shipping & Delivery Policy

1 What locations do you deliver to?

• We deliver at locations specified on our website and the time of placing the order. Please select the delivery location most convenient to you at the delivery time selected by you.
• We deliver through our own Delivery Executive and our Logistics partners to insure that you receive not only the best quality products but also an excellent service.

2 How can i track my orders?

• We promptly send updates of dispatch and delivery through whatsapp messages.
• You can also track orders directly on our website https://www.kittysdelights.in.
• Step 1: Click the above link.
• Step 2: Enter mobile number and password to get logged in.
• Step 3: On right corner of the website click on your name.
• Step 4: ORDER (sub menu) will appear.
• Step 5: Click on ORDER & a list of your orders will appear.

3 Do we charge additional shipping / delivery charges?

• Yes, Shipping & Delivery charges are based on your delivery location.

4 Is there a minimum order quantity or value?

• Minimum order value mentioned at the time of adding products to cart.

5 What is the standard delivery time?

• We deliver your order promptly at the delivery time selected by you Same day or 1-2 business days depending upon your delivery location to ensure that the products are fresh & in their original condition.
• We keep you informed about the progress of your delivery and expected Delivery time.

6 Why is the COD option not available?

• To provide you a hassle free experience and deliver your order promptly. COD takes time and has the hassle of exact change.
• We don’t want your order delayed because our Delivery Executive is held up by the previous customer for these reasons.

7 Where will my order be delivered?

• You order will be delivered at your given address.